Refund Policy
Thank you for shopping at ElyCharm. We appreciate your trust in our products and services. If you are not entirely satisfied with your purchase, we’re here to help. You can get your refund follow the below steps.
Refunds
- Inspection Process: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 working days.
- Partial Refunds: In certain situations, only partial refunds are granted (e.g., items with obvious signs of use, missing parts, or damaged packaging).
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your payment company, it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at Elycharm01@gmail.com
Contact Us
- If you have any questions about our Refund Policy, please contact us at Elycharm01@gmail.com