Privacy Policy

Elycharm is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.elycharm.com, as well as your rights regarding your personal information.

1. Information We Collect

  • Personal Information: When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Device Information: We collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information: When you make a purchase, we collect your order history and related details.

2. How We Use Your Information

We use the information we collect from you in several ways, including:

  • To Fulfill Orders: To process and fulfill your orders, including sending you order confirmations and updates.
  • To Communicate: To contact you with marketing communications, respond to your inquiries, and provide customer support.
  • To Improve Our Services: To analyze how our customers use our site, so we can improve our services and offerings.
  • For Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you.

3. Sharing Your Information

We may share your information with third parties to help us use your information as described above. For example:

  • Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Advertising Partners: We may share your information with our advertising partners to deliver personalized advertisements.

4. Your Rights

  • Access: You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
  • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
  • Cookies: You can refuse cookies by adjusting your browser settings. However, this may limit your ability to use certain features of our site.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security

We take reasonable steps to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you have any questions, please contact us by email at Elycharm01@gmail.com or by mail using the details provided below: